**Response to COVID-19**

We will continue to update our page based on the best fact supported news and guidance from the Provincial Authorities. Please check this pinned post for any updates. As a company, I believe it is paramount to be a leader in the profession and community on taking precautions. These are precautions to protect our community and staff, not a fear based response. Our hope is that we can look back at this period knowing that we did enough or too much, not that we could have done more. This will not last forever, so let’s embrace change and support each other.

As of Monday, March 16, we will continue our regular business hours to provide our essential service to the community. As we always do, we will take all necessary steps to ensure that staff and client safety is our number one priority. Being in the funeral profession, this is something that we always have and always will do. We understand the vulnerability of the population we serve on a day to day basis and take our role very seriously.

For those that are concerned about their own health or are in self isolation, there are a variety of ways your needs can still be met. Please call us 24 hours a day if you are in need and we will find a way to adapt our services to your needs. Modern technology allows us to accomplish necessary tasks in a variety of ways. Home, phone, and email arrangements are all possible.

Our firsts steps are as follows:

1. Increasing disinfecting process in all client facing operations.

2. Encouraging and supporting all staff with any symptoms to stay home or work in isolation.

3. Limiting gatherings to small groups. Live-streaming and recording will be provided at no cost.

4. Adapting our services to your needs.

Take care and stay tuned for updates should there need be any. We are here for our community in a time of uncertainty.

Bradd Tuck,

General Manager

Yates Memorial Services

Lives Cherished and Celebrated
Yates Memorial Service is a locally owned and managed company with two locations on Vancouver Island. We are part of your community, providing service options that allow families to respect the wishes of their loved ones in compassionate and affordable ways.

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Testimonials

I would like to send out a huge Thank You to the staff at Yates for being such caring, compassionate and helpful people and for being so wonderful through such a devastating time in our life. Everyone was so very helpful and understanding and made this process so much easier for us. They took care of every last detail and made us comfortable every time we walked through the door. I could not have asked for a better group of people to help me through all the difficult decisions that come when we lose a loved one.I would absolutely recommend Yates.

Tanya Garreck
01/15/2019

Our Locations

Parksville

Our full-service facility includes multiple sized gathering rooms, a crematorium and is located on our 13 acre cemetery.

Port Alberni

Our arrangement offices and reception room are connected to a historic 1898 chapel. Our nearby 5-acre cemetery offers a serene, park-like setting.

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About Us

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If a Death has Occurred

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Planning Ahead

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